A wreck can put you in an unfamiliar world in a hurry. Suddenly you are dealing with a damaged car, medical appointments, missed work and an insurance company that does this every day.
Jacob Alford wrote The Texan’s Guide to Car Wrecks on InjuredTexan.com to help you understand that process, ask better questions and know when to get help. You should be able to find something useful here whether Injured Texan PLLC represents you, another lawyer represents you or you are still deciding what to do.
Insurance isn’t your neighbor. We are. That is the spirit behind the Guide: useful answers from people you can actually call.
A free conversation with a real person
You can call 210-512-2222 anytime for a free, no-obligation conversation. You do not have to decide whether to hire the firm before asking questions.
The San Marcos office is open 9–5, Monday through Friday. The people who work there include Luis, Alondra and sisters Cynthia and Cecilia, all fluent Spanish speakers.
After hours, a group that specializes in personal-injury intake forwards new-case callers to the firm’s own people. If the case is one we can help with, they can call Jacob 24 hours a day, 365 days a year, and email a contract so the work can begin promptly. Early action helps us preserve evidence and get the claim organized.
What working with us looks like
The work begins with the immediate problems: the car, transportation and medical care. Once we take on representation, the firm takes on case expenses, including preserving the vehicle to avoid continuing storage charges.
As the case develops, we collect medical records and other evidence, prepare a demand and negotiate. If that does not resolve the claim, litigation may be the next step. The lawsuit chapter explains Jacob’s baseball-diamond picture of that process, from filing through discovery and mediation to trial preparation.
A useful update tells you what stage the case is in, what happens next and what you can do to help. You also get to tell us what matters to you. That may include protecting a friendship, handling a family concern or pursuing something besides the largest possible number.
The firm’s fees and expenses
Our fee is 33.3% before a lawsuit is filed and 40% once a lawsuit has been filed. The fee is calculated from the total injury recovery before case expenses are deducted.
We do not charge an administrative expense or take a fee from the property-damage recovery—the money for the car or the belongings in it. If there is no recovery, the client does not repay the firm’s case expenses.
When the case resolves, the closing statement shows the recovery, fee, expenses, provider payments and other amounts being paid, held or distributed. We can walk through the figures with you. Clients can also request copies of the checks sent to providers and the written agreements supporting negotiated reductions.
If we cannot take the case
A decision not to take a case does not necessarily mean you have no claim. Jacob’s approach is to take cases where the firm believes it can help the person. Sometimes a different lawyer is a better fit; sometimes the useful help is explaining the process or pointing someone toward the right resource.
That is another reason this Guide exists. You should not have to be our client to get a useful answer.
Make the free call: 210-512-2222. You can also visit injuredtexan.com.
Attorney reviewed by Jacob Alford · November 11, 2026
Disclaimer
Jacob Alford, a Texas personal injury lawyer, and Injured Texan PLLC at InjuredTexan.com provide this guide for general information, not legal advice about your particular claim. You are specifically warned about the dangers of attempting to handle a claim yourself.
In Jacobsen v. Allstate, the Court described Allstate’s own internal research that being represented (having a lawyer) meant a claim typically settled for 2–3 times as much. Allstate’s own research also showed that having a lawyer could multiply a recovery perhaps up to 5 times.
The Court documented the internal workings of Allstate’s training for its adjusters and showed just how rigged talking to Big Insurance can be. Read Allstate’s script and judge for yourself: Inside the Insurance Playbook: Jacobsen v. Allstate.
A recorded statement is designed to be used against you, and a verbal settlement can give up valuable rights. Get advice before a voluntary recorded interview or accepting an offer.
You do not need to decide whether to hire a lawyer before asking questions. Jacob Alford and Injured Texan PLLC at InjuredTexan.com offer a free, no-obligation discussion of the process, even if you do not want to hire a lawyer: 210-512-2222. Before you settle, make the free call.
