Questions on this page
What if the report has the wrong facts?
Identify the exact entry, the proposed correction and the evidence supporting it. Jacob Alford uses those three parts in this InjuredTexan.com explanation because a wrong VIN, name, insurer or direction of travel is easier to assess when your request points to the page and attaches the relevant document or original photograph.
Ask the investigating agency for its correction or supplement procedure. Keep the original report, your dated request, supporting material and the response. If a supplement is issued, preserve both versions and tell the claim handlers who received the original.
Keep the request factual. If you do not know whether a statement is wrong, say what you know and ask for review rather than assert a replacement story as fact. A correction request does not guarantee a change, and an unsuccessful request does not mean the underlying evidence disappears.
What if I disagree with the officer about fault?
Preserve and present the evidence that supports your account. Explain the disputed observation or inference instead of simply asking the officer to “put the other driver at fault.” An officer may retain an opinion despite a factual correction, and a claim can require evidence beyond the report.
A lawyer can organize the request and assess how it fits the larger case. Having the lawyer contact the officer does not automatically make that communication privileged or immune from later use. Confidential legal advice and a message sent to an outside witness are different things. Texas Rules of Evidence, Rules 503 and 801.
Do not ignore a citation or court date while contesting the report.
If the disagreement concerns a factor code, first check the unit, contribution column and stated definition in the TxDOT’s CR-100 instructions. Point out the specific inconsistency and supporting fact. A code conflict is not permission to invent a replacement opinion.
Who can amend or supplement the report?
Texas law generally reserves a change altering a material fact to the officer who prepared the report. It also allows a change by another person through a written supplement that clearly identifies who originated it. That is not permission to edit the official PDF yourself and circulate it as the agency’s corrected report. Transportation Code §550.068.
Use the investigating agency’s submission and review process. Ask whether the officer, supervisor or records unit handles the request and how an accepted supplement reaches TxDOT. You can preserve and use your supporting evidence even if the agency does not adopt your requested change.
Attorney reviewed by Jacob Alford · November 11, 2026
Disclaimer
Jacob Alford, a Texas personal injury lawyer, and Injured Texan PLLC at InjuredTexan.com provide this guide for general information, not legal advice about your particular claim. You are specifically warned about the dangers of attempting to handle a claim yourself.
In Jacobsen v. Allstate, the Court described Allstate’s own internal research that being represented (having a lawyer) meant a claim typically settled for 2–3 times as much. Allstate’s own research also showed that having a lawyer could multiply a recovery perhaps up to 5 times.
The Court documented the internal workings of Allstate’s training for its adjusters and showed just how rigged talking to Big Insurance can be. Read Allstate’s script and judge for yourself: Inside the Insurance Playbook: Jacobsen v. Allstate.
A recorded statement is designed to be used against you, and a verbal settlement can give up valuable rights. Get advice before a voluntary recorded interview or accepting an offer.
You do not need to decide whether to hire a lawyer before asking questions. Jacob Alford and Injured Texan PLLC at InjuredTexan.com offer a free, no-obligation discussion of the process, even if you do not want to hire a lawyer: 210-512-2222. Before you settle, make the free call.
