Use PIP and medical payments coverage

Questions on this page

How do I find out whether PIP or MedPay applies?

PIP and medical payments coverage can provide benefits without first proving the other driver caused the wreck. PIP is a no-fault benefit, but you must still establish that the person, injury and claimed loss qualify under the coverage. Identify the relevant policies, insured-person definitions, limits and exclusions, then ask the insurer how to submit the claim. Texas generally requires $2,500 per person in PIP unless it is rejected in writing; the policy may provide a higher limit. MedPay is a separate optional coverage with policy-specific terms. OPIC comparison of PIP and MedPay.

PIP and MedPay do different jobsFind the actual coverage and submit supported losses. A benefit limit is not an automatic payment.

PIP

Can include qualifying medical expenses, lost income and replacement household services.

MedPay

Medical-payments coverage has its own terms and does not supply PIP’s income or household-service benefits.

Your records

Keep bills, service dates, income records, submission instructions and any rejection record.

How are PIP and MedPay different?

PIP can include qualifying medical and funeral expenses, 80% of qualifying lost income, and qualifying replacement household-service expenses for a person who was not an income or wage producer when injured. The required benefit is a combined limit, not a fresh limit for each category. MedPay does not provide PIP’s income or household-service benefits. OPIC comparison; Insurance Code §§1952.151–.155.

What expenses or income documentation should I collect?

For medical expenses, retain itemized bills, service dates, explanations of benefits, payment records and the insurer’s submission instructions. For income, gather employer verification, pay records, missed-work dates and relevant restrictions. Self-employed readers should use missed-income guidance to build a supported calculation rather than offer an unsupported gross-sales number.

The statutory PIP definition covers qualifying expenses incurred no later than the third anniversary of the accident. That is not a three-year permission to delay notice, proof, or responses to document requests. Insurance Code §§1952.151 and 1952.156. MedPay may use a different expense period and different terms. Ask for both the applicable period and the current submission requirements. OPIC comparison.

How do I obtain and check the actual PIP rejection record rather than assume no coverage?

Ask for the actual rejection, who completed it, the policy it concerned and why it applies to this loss date. A rejection by an insured named in the policy can matter even if the person now seeking benefits did not personally sign it. Statutory conditions can allow an earlier rejection to carry forward, so a new ink signature is not necessarily required at each renewal. Insurance Code §1952.152.

If the record is electronic, request the complete record and appropriate completion history. Do not assume it is invalid just because it is electronic, or valid merely because a printed screen shows a name. Attribution, authority and later coverage changes need review. Finding applicable insurance identifies the full policy-document request.

Does using benefits resolve the injury claim?

Do not assume that using a benefit automatically settles the liability claim. Read each payment document and identify any release, assignment or other condition. Also do not assume every payment can simply be added to every later recovery. Coordination, offsets and repayment differ by benefit, policy and circumstance. Preserve a record of what each payer paid and send any repayment demand to your lawyer for review.

If a PIP or MedPay request is denied, ask whether the dispute concerns coverage, insured status, the expense, the amount or the documents. Respond to that stated reason rather than restarting the entire claim without knowing what is missing.

What if I did not earn wages but regularly performed essential household services?

PIP can cover qualifying replacement expenses for essential services regularly performed for the family or household by a person who was not an income or wage producer when injured. The person, loss and expense must qualify; not earning wages does not by itself end the inquiry. Insurance Code §1952.151.

For essential household services, identify what you regularly did before injury, why you could not do it, who supplied the replacement service and the reasonable expense actually incurred. Keep dates, receipts and descriptions. The benefit is not an automatic allowance for inconvenience or a payment simply because a family member offered help.

Attorney reviewed by Jacob Alford · November 11, 2026

Disclaimer

Jacob Alford, a Texas personal injury lawyer, and Injured Texan PLLC at InjuredTexan.com provide this guide for general information, not legal advice about your particular claim. You are specifically warned about the dangers of attempting to handle a claim yourself.

In Jacobsen v. Allstate, the Court described Allstate’s own internal research that being represented (having a lawyer) meant a claim typically settled for 2–3 times as much. Allstate’s own research also showed that having a lawyer could multiply a recovery perhaps up to 5 times.

The Court documented the internal workings of Allstate’s training for its adjusters and showed just how rigged talking to Big Insurance can be. Read Allstate’s script and judge for yourself: Inside the Insurance Playbook: Jacobsen v. Allstate.

A recorded statement is designed to be used against you, and a verbal settlement can give up valuable rights. Get advice before a voluntary recorded interview or accepting an offer.

You do not need to decide whether to hire a lawyer before asking questions. Jacob Alford and Injured Texan PLLC at InjuredTexan.com offer a free, no-obligation discussion of the process, even if you do not want to hire a lawyer: 210-512-2222. Before you settle, make the free call.